You have just explained a new approach to your mentee. As you were explaining, they nodded the entire time as if they understood every word you were saying. When you were finished with your explanation, you asked them if they had any questions. They said “no.” Just to make sure, you asked them if everything was clear. They said “yes.” Three days later you ask the mentee how their work is progressing using the new approach and they say they haven’t started because they do not understand the approach.We hope you find the materials on this website useful and easily adaptable as you and your colleagues work to become more efficient and effective mentors!